Working Hours Monday - Friday 08:00-16:00
Toll Free 1800.899.900

FAQ

Sales Questions

What services does your interior design agency offer?

Our interior design agency offers a comprehensive range of services including space planning, color consultation, furniture selection, custom furniture design, lighting design, window treatments, and home staging. We also provide project management services to ensure that your project runs smoothly from start to finish.

How do I start the process of working with your design team?

Getting started is easy! Simply contact us through our website or give us a call to schedule an initial consultation. During this meeting, we’ll discuss your project goals, style preferences, budget, and timeline. From there, we’ll create a personalized design plan tailored to your needs.

What should I expect during the initial consultation?

During the initial consultation, we’ll meet with you to understand your vision and requirements. We’ll ask you questions about your space, your lifestyle, and any specific design preferences you have. We’ll also discuss your budget and timeline to ensure we create a plan that meets your expectations.

How do you determine the cost of a project?

The cost of a project depends on various factors including the scope of work, the size of the space, the materials and furnishings selected, and the complexity of the design. After the initial consultation, we will provide you with a detailed proposal outlining the estimated costs and project timeline.

Can you work within my budget?

Absolutely! We pride ourselves on creating beautiful, functional spaces within a variety of budget ranges. During our initial consultation, we’ll discuss your budget in detail and tailor our design recommendations to ensure we meet your financial requirements while still achieving a stunning result.

Technical Questions

What software do your designers use for creating design plans and renderings?

Our designers use industry-leading software such as AutoCAD for detailed floor plans, SketchUp and Revit for 3D modeling, and Adobe Creative Suite for visual presentations. For realistic renderings, we utilize tools like 3ds Max and V-Ray to create lifelike visualizations of your space.

How do you ensure that the design will work with the existing architecture of my home?

We conduct a thorough site analysis and take precise measurements of your space. Our design team then creates detailed floor plans and 3D models to visualize how the design elements will integrate with the existing architecture. We also work closely with architects and structural engineers when necessary to ensure compatibility and compliance with building codes.

Can you integrate smart home technology into your designs?

Yes, we can seamlessly integrate smart home technology into our designs. We collaborate with technology specialists to incorporate features such as smart lighting, automated window treatments, climate control systems, and home entertainment setups. Our goal is to enhance the functionality and convenience of your space through advanced technology.

How do you handle custom furniture design and fabrication?

For custom furniture design, our team creates detailed sketches and 3D models to capture the desired look and functionality. We then collaborate with skilled artisans and manufacturers who bring these designs to life using high-quality materials and craftsmanship. Throughout the process, we ensure that every piece meets our rigorous standards for quality and design.

What sustainable practices do you incorporate into your design projects?

We prioritize sustainability in our design projects by selecting eco-friendly materials, such as reclaimed wood, low-VOC paints, and energy-efficient lighting. We also emphasize waste reduction by repurposing existing furniture and fixtures whenever possible. Additionally, we work with suppliers who share our commitment to sustainability.

Billing Questions

How do you determine the cost of an interior design project?

The cost of an interior design project is determined by several factors including the scope of work, the size of the space, the complexity of the design, the materials and furnishings selected, and any special requests or custom elements. After our initial consultation, we provide a detailed proposal outlining the estimated costs and payment schedule.

Do you charge an hourly rate or a flat fee for your services?

We offer both hourly rates and flat fee structures depending on the project. For smaller projects or consultations, we may charge an hourly rate. For larger projects, we typically provide a flat fee based on the scope of work. We will discuss the best billing method for your project during our initial consultation.

What is included in the initial consultation fee?

The initial consultation fee includes a meeting with one of our designers to discuss your project in detail. This may involve a site visit, assessing your space, understanding your design goals, and providing initial ideas and recommendations. The fee is typically a fixed amount and will be credited towards the total project cost if you choose to proceed with our services.

How is the payment schedule structured for a project?

Our payment schedule typically consists of an initial deposit upon signing the contract, followed by progress payments at key milestones throughout the project, and a final payment upon project completion. The exact schedule will be outlined in your project proposal and contract.

Are there any additional costs I should be aware of?

While we strive to provide an all-inclusive proposal, additional costs may arise due to changes in scope, upgrades in materials, or unforeseen issues during the project. We will communicate any potential additional costs as soon as they are identified and seek your approval before proceeding.

Do you have more questions?